Refund Policy
30-Day Money-Back Guarantee
Try your PawCradle risk-free. If you're not completely happy with your purchase, you can request a full refund within 30 days of receiving your order, no questions asked.
How to request a refund
Contact us at cuentaburner90@gmail.com with your order number. We'll reply with the return instructions within 1–2 business days.
Conditions
- Requests must be made within 30 days of delivery.
- Please return the item with all its parts.
- Once we receive the item, your refund will be issued to your original payment method within 5–10 business days.
Damaged or wrong items
If your order arrives damaged or incorrect, contact us within 30 days of delivery and we'll send a replacement or issue a full refund at no extra cost.